Shirley S. Perez
Shirley joined Pandiphil in 2008 and eventually became Junior Claims Executive 1. She primarily handles processing of Filipino crew claims involving personal injury and illness, death such as missing and suicide, piracy and tsunami cases, and arranging compassionate visits. She mostly deals with cases under Anker Crew Insurance and Japan P and I Association (JPIA). She can also calmly handle complex matters involving families that tend to be aggressive in seeking attention and assistance of the local media.